PRIVACY POLICY

Privacy Policy

Last updated: 1 January 2025

Welcome to our website https://aroma-archive.com. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website.

1. Our Commitment to Your Privacy

Your personal data is important to us. We are committed to protecting the information that identifies you, directly or indirectly (“Personal Data”), and using it only where necessary. We strive to minimize our use of your Personal Data and only process it where it is essential—for example, to fulfill your orders, enhance your experience, or comply with legal obligations.

2. Data Controller

The controller of your Personal Data is:
Aroma Archive
Beirut, Lebanon
Email: privacy@aromaarchive.com

This Privacy Policy applies to Personal Data collected via our website (the “Site”), including interactions such as browsing, purchases, form submissions, and marketing opt-ins.

3. Applicable Law

We process your Personal Data in accordance with applicable Lebanese data protection laws and, where relevant, international data protection standards including the EU General Data Protection Regulation (GDPR).

4. Purpose and Legal Basis for Processing

We may collect and process your Personal Data for the following purposes:

a) Order Fulfillment

To process purchases and deliver products.
Legal basis: Contractual necessity.

b) Marketing Communications

With your explicit consent, we may send you product updates, offers, and news via email, SMS, or social media platforms. We may also use your data to tailor ads via platforms like Meta, Google, or TikTok.
Legal basis: Your consent.

c) Website Analytics and Advertising

We use cookies and tracking tools to improve performance and tailor your experience. Learn more in our Cookies Policy.
Legal basis: Your consent.

d) Security and Fraud Prevention

We may use IP addresses and device information to detect and prevent fraudulent or malicious activity.
Legal basis: Legitimate interest.

5. What Happens If You Don’t Provide Your Data?

Some data is essential—for example, to complete your order. If you don’t provide this information, we may be unable to fulfill your request. Optional fields will be clearly marked and will not impact your use of the website if left blank.

6. Who May Access Your Data?

Your Personal Data may be shared with trusted service providers (“Recipients”) for:

Order processing and delivery
Customer service
Payment processing
Website hosting and analytics
Marketing campaigns and advertising
Security and fraud detection

All third parties are required to follow strict confidentiality and security obligations.

In certain cases, we may be legally obligated to share data with law enforcement or authorities, such as for fraud prevention.

7. Security & Retention

We implement industry-standard security measures to protect your data. While no system is completely secure, we take appropriate steps to prevent unauthorized access and loss.

We retain your Personal Data only as long as necessary to fulfill the purposes described above, or as required by applicable laws (e.g. for tax or legal reasons).

8. International Data Transfers

Your data may be stored or processed outside Lebanon, including countries with data protection standards similar to or lower than those in your jurisdiction. In all cases, we ensure appropriate safeguards are in place to protect your information.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the Personal Data we hold about you
Rectify inaccurate or incomplete data
Request erasure of your data
Restrict how we use your data
Object to certain uses (e.g. direct marketing)
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at privacy@aromaarchive.com.

10. Contact

For privacy-related questions or requests, contact:

Aroma Archive – Privacy Officer
Email: privacy@aromaarchive.com
Beirut, Lebanon